Terms of Service
1. Acceptance of Terms
By accessing or using Sofia's Coffee website (the “Site”) and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Site.
2. Eligibility and Account Responsibility
- Eligibility: You must be at least 18 years old to use our Site or have parental consent.
- Account Management: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
3. Orders and Payments
- Order Placement: By placing an order on BlushCove, you are making an offer to purchase that is subject to our acceptance. We may refuse or cancel any order for various reasons including but not limited to product availability, errors in pricing, or issues with payment.
- Pricing and Payment: Prices are subject to change without notice. We accept various payment methods and will charge your payment method at the time of purchase. You are responsible for all taxes and fees applicable to your order.
4. Shipping and Delivery
- Processing Time: Orders typically ship within 1 to 3 business days from the date of purchase.
- Delivery Time: Delivery times vary based on your location. For detailed shipping information, refer to our Shipping Policy.
- Shipping Issues: If there are issues with your shipment, such as delays or lost packages, please contact us as soon as possible.
5. Returns and Refunds
- Return Policy: You may return items within 30 days of receipt, provided they are in their original condition, unused, and in the original packaging. Proof of purchase is required.
- Refund Process: Refunds will be issued to the original payment method within 10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to an error on our part.
6. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is the property of BlushCove or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without explicit permission.
7. Limitation of Liability
BlushCove is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or services. Our total liability is limited to the maximum extent permitted by law.
8. User Conduct
You agree to use our Site only for lawful purposes and in accordance with these Terms. Prohibited activities include:
- Harassment or Threats: Engaging in behavior that is abusive or threatening.
- Impersonation: Pretending to be someone else or misrepresenting your affiliation with any person or entity.
- Malware and Unauthorized Access: Uploading harmful software or attempting to gain unauthorized access to our Site.
9. Modifications to Terms
We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes your acceptance of the revised Terms.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of California. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of California.
11. Contact Us
For any questions or concerns regarding these Terms of Service, please contact us:
- Email: Support@sofiascoffee.com
- Phone:+1 (818) 584-1514
- Address: 15760 Ventura Blvd, Encino, CA, 91436
Thank you for choosing Sofia's Coffee!